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Healthcare Interpreting in Small Bites, by Cynthia E. Roat
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- Sales Rank: #847363 in Books
- Brand: Brand: Trafford Publishing
- Published on: 2010-04-19
- Original language: English
- Number of items: 1
- Dimensions: 9.25" h x .64" w x 7.50" l, 1.05 pounds
- Binding: Paperback
- 280 pages
- Used Book in Good Condition
Most helpful customer reviews
16 of 17 people found the following review helpful.
Fun, Practical Book for Medical and Community Interpreters
By Nataly Kelly
I highly recommend "Healthcare Interpreting in Small Bites," by Cynthia E. Roat. For those who are not already familiar with Cynthia, she is the principal author of Bridging the Gap, one of the most popular training programs for medical interpreters.
What is especially refreshing about this book is that it addresses real-world considerations that are not often dealt with in texts for interpreters of a more academic nature. For example, in Chapter 26, called "Target Practice is Fun (Unless You're the Target) or How to Handle Angry Clients," the book provides examples of how interpreters often find themselves in frustrating situations. Sample scenarios include when the interpreter gets blamed for what the speaker said, or when one of the speakers becomes impatient when repetitions are requested. Who, among interpreters, can't relate to that?
Roat describes the importance of retaining one's composure, clarifying the role of the interpreter, being honest about the quality of the interpretation, ignoring offensive remarks, using assertive communication, staying transparent, and in very challenging circumstances, offering to withdraw from the situation. She also points out that the interpreter will not necessarily be able to keep all people happy all the time. If you're a people-pleaser, your good intentions can often get in the way of maintaining your neutrality as an interpreter. Roat speaks to this common problem and addresses other such practical issues in her book in a light-hearted and easy-to-understand way.
The book is filled with exercises, advice, and even crossword puzzles to help with medical terminology. It's a fun book and a welcome addition to any working interpreter's library.
7 of 7 people found the following review helpful.
Excellent book for interpreters.
By Ale
This book truly delivers simple, precise, and accurate information regarding the issues that healthcare interpreters face. The author's knowledge, and expertise are evident from the beginning of the book. I highly recommend this book to all healthcare interpreters.
3 of 3 people found the following review helpful.
Outstanding resource!
By Amazon Customer
An amazing read, written by someone with extensive real world experience!
I found a lot more about the author and additional resources at
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